| Loops & Samples |
| Cinescore Theme Packs |
| Artist Integrated Loops |
| Sound Effects |
| Vision Series |
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Technical Support
Access answers and articles from our technical support experts in the Sony Creative Software Knowledgebase. Make this the first stop on your search for a solution. Can't find your answer online? Then send us your technical support question and we will respond as soon as possible. Phone Support – U.S. Customers Phone support is available to U.S. customers by purchasing a Support Plan. We offer free, online support options from our Support Homepage. Pro Products – Professional product users receive a free Gold Plan for 60 days of toll-free technical support following plan activation. Professional products include ACID Pro, Sound Forge, Vegas, and CD Architect software. Hours: 8:00 a.m. to 6:00 p.m. CST, Monday through Friday Activate plan by calling 1.800.577.6642 and choosing option 1. Support Plans – Support Plan members receive person-to-person support via a toll-free telephone number and email support Cost: Packages Range from $14.95 - $99.95 Hours: 8:00 a.m. to 6:00 p.m. CST, Monday through Friday Enroll: Call 1.800.577.6642 or order through our online store to enroll in a Support Plan.  Looking for support outside Sony Creative Software business hours? OBEDIA provides 24/7 training and technical support service, in the English Language, to anyone using computers to record music and audio. The OBEDIA team of skilled professionals is comprised of musicians and engineers who have extensive experience in the ACID, Sound Forge, and Vegas family of products. For additional information visit the OBEDIA website. Phone Support – International Customers We offer phone support to our international customers during select business hours. Please note, some of these numbers may be answered in the English language only. Select the toll-free number for your area below. Hours: 8:00 a.m. to 6:00 p.m. CST, Monday through Friday
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© 2008 Sony Creative Software Inc. All Rights Reserved. |
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